OUR COMMITMENT
Quality Tea, Guaranteed
Customer Protection
Return & RefundPolicy
We aim to deliver the highest quality tea products with complete transparency and customer satisfaction.
Return Eligibility
Valid within 7 days of delivery
- Only unopened products accepted
- Unused condition required
- Original packaging intact
No Refunds On
Important restrictions
Opened Packages
Due to the consumable nature of tea, opened packs cannot be refunded under any circumstances.
We Provide Replacements For
Report issues within 48 hours with photos
Wrong Product
Incorrect item delivered
Damaged in Transit
Product arrived damaged
Broken Seal
Packaging seal broken
Quick Timeline
1
Report Issue
Within 48 hours of delivery
2
Verification
Send photos of the issue
3
Resolution
Replacement processed
Return Address
Location
Siliguri, West Bengal, India
Need Help?
Contact our support team
We're here to ensure you have the best tea experience possible.